Terms & Conditions

By accessing and using this website or requesting any services offered, you agree to be bound by the following terms and conditions which outline the rights, responsibilities, and obligations of both the company and the customer. These terms are intended to provide clarity regarding the use of services and the expectations placed upon both parties to ensure a professional, transparent, and fair relationship. The company reserves the right to make updates or modifications to these terms at any time without prior notice, and such changes shall become effective immediately upon being posted. It is the responsibility of the customer to review the terms regularly and remain informed of any updates, as continued use of the services constitutes acceptance of the revised terms.

The services provided are offered on an as-available basis and while every effort is made to ensure timely, safe, and professional delivery, there may be circumstances beyond reasonable control, such as traffic delays, weather conditions, or mechanical issues, that affect response times or service availability. The company shall not be held liable for delays or situations that arise from such conditions. Customers requesting services are responsible for providing accurate information about their location, vehicle type, and the nature of assistance required in order to allow the company to respond effectively. Incorrect or incomplete information may result in delays, additional charges, or inability to complete the service request.

All fees for services must be paid in full as agreed upon at the time of service. Pricing may vary based on distance, type of vehicle, service requirements, or other situational factors, and customers will be informed of estimated costs whenever possible before service begins. Any additional costs incurred due to unforeseen complications, such as difficult access, hazardous conditions, or extended time requirements, will be communicated clearly. Payments are accepted through the methods approved by the company and must be completed to finalize the service. Failure to remit payment may result in legal action or recovery efforts.

The company takes great care in handling vehicles, but customers acknowledge that towing, roadside assistance, and transport involve inherent risks. While every precaution is taken to prevent damage, the company shall not be liable for damages that result from pre-existing issues, mechanical failures unrelated to the service provided, or circumstances outside of direct control. Customers are advised to remove valuable items or personal belongings from their vehicles prior to service, as the company shall not be responsible for loss of personal property.

Use of the website and booking platform is intended for lawful purposes only. Customers may not misuse the site to transmit harmful content, interfere with service functionality, or engage in fraudulent or abusive behavior. The company reserves the right to refuse service to anyone who engages in conduct deemed unsafe, unlawful, abusive, or otherwise inappropriate. By using the website and booking services, customers agree not to attempt unauthorized access, alteration, or disruption of systems or information.

All content on the website, including text, images, logos, and other materials, is the property of the company and may not be copied, distributed, or used without prior written consent. Unauthorized use of the website content may result in legal action.

These terms are governed by applicable local and federal laws, and any disputes arising out of or relating to the use of services or the website shall be resolved under the jurisdiction of the appropriate courts. By using the services, customers consent to such jurisdiction and agree to pursue resolution through appropriate legal channels if necessary.

Your continued use of the website and services signifies your acknowledgment, understanding, and acceptance of these terms and conditions. If you do not agree to these terms, you should refrain from using the website or requesting services.