Privacy Policy

This privacy policy explains how information is collected, used, and safeguarded when you visit the website or request services. By using the website or engaging with the company, you agree to the practices described and acknowledge that your information may be collected for the purpose of providing efficient, reliable, and safe towing and roadside assistance. The company reserves the right to update or amend this policy at any time without prior notice, and continued use of the website or services will be understood as acceptance of any changes. Customers are encouraged to review this policy regularly to stay informed about how their information is handled.

When you visit the website, certain technical information may be collected automatically, including your IP address, browser type, device details, and usage patterns. This information helps improve the performance of the website, enhance user experience, and maintain the security of online systems. Personal information such as your name, phone number, email address, and service details may be requested when booking services, submitting inquiries, or contacting the company directly. Providing this information is voluntary, but it may be necessary to process requests, respond effectively, or deliver the services you require.

The information collected is used primarily for communication, coordination, and fulfillment of services. For example, contact details may be used to confirm a booking, provide updates about arrival times, or follow up on service completion. Payment details may be processed securely for billing purposes. Information may also be used to improve operations, develop new services, or tailor communication to customer needs. Customer information will not be sold, rented, or shared with unauthorized third parties, although it may be shared with trusted partners or service providers when necessary to complete a request or comply with legal obligations.

The company takes reasonable measures to protect personal data against unauthorized access, disclosure, or misuse. Security practices are in place to safeguard both online and offline information, but customers acknowledge that no system can be guaranteed to be completely secure. While every effort is made to protect sensitive data, the company cannot be held responsible for breaches caused by factors beyond its control. Customers are encouraged to take precautions when sharing personal information online and to notify the company immediately if they suspect unauthorized use of their information.

Cookies and similar technologies may be used on the website to enhance functionality and track user activity. These technologies help improve site performance, remember user preferences, and analyze traffic patterns. Customers can manage or disable cookies through their browser settings, though doing so may affect the usability of certain features. By continuing to use the website, customers consent to the use of cookies as described.

The privacy of minors is important, and services are not directed toward children under the age of thirteen. The company does not knowingly collect information from children, and if such information is inadvertently collected, it will be deleted promptly. Customers who believe that a child has submitted personal information are encouraged to contact the company so that corrective action may be taken.

In the event of a business transfer, merger, or acquisition, customer information may be transferred as part of the assets involved. The same privacy practices described here will continue to apply to any transferred information unless otherwise stated. Legal requirements may also compel the company to disclose information in response to lawful requests by authorities or to protect the rights, property, and safety of the company, customers, or the public.

By using the website or requesting services, you consent to the collection, use, and protection of your information as described in this privacy policy. You also acknowledge that it is your responsibility to review this policy periodically and to remain aware of any updates. Continued use of the website or services following changes to this policy signifies acceptance of the revised terms. If you do not agree with this policy, you should refrain from using the website or submitting personal information.